Technical Services Support Specialist - Property & Recording

About the role

Technical Services Support Specialist on Tyler Technologies Enterprise Assessment & Tax team, supporting property assessment, tax software, and mass appraisal solutions for local governments. Resolves easy-to-moderate client software issues with SQL, data analysis, troubleshooting, and user training. Requires 1-2 years relevant experience and CS/MIS degree or equivalent. Hybrid in Moraine, OH.

Requirements

• Bachelor degree in computer science, MIS, or equivalent
• 1-2 years relevant experience
• Basic database structure knowledge
• SQL or relational database experience preferred
• Strong communication and analytical skills
• In-office Tuesday-Thursday, remote Monday and Friday

What you'll do

• Resolve client software issues for property assessment and tax software
• Use SQL and data analysis to troubleshoot
• Document client interactions
• Prioritize and escalate issues
• Collaborate with Tyler software teams
• Train end users and contribute knowledge documentation

Where this was posted

• LinkedIn

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