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Tier 1 Support Manager at Blend · Remote · JobPilot

Tier 1 Support Manager

Blend

United States (Remote)

support operations people management REST APIs SQL ticketing platform KPI dashboards

Apply on LinkedInSeen 1h ago · first found Oct 31, 2026

About the role

Blend Tier 1 Support Manager - leads high-volume technical client support team at fintech platform; API/SQL troubleshooting, SLAs, dashboards.

Requirements

5+ years technical support or support operations, 3+ managing people
REST APIs, JSON, SQL
Zendesk, Freshdesk or Salesforce

What you'll do

Lead support specialists and engineers
Own SLAs and backlog
Technical escalation point

Where this was posted

LinkedIn
last seen 1h ago
View on LinkedIn

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