Application Support Specialist

About the role

Molten Cloud media rights platform seeks Application Support Specialist: Zendesk tickets, Jira escalation, data ingestion with SQL queries, Python scripts for migrations and automation. Remote US. Visa sponsorship not available.

Requirements

• Own support tickets end to end
• Write Python scripts for migrations and bulk updates
• Check data with queries
• Clear client communication
• Comfortable with Windows and Mac

What you'll do

• Support queue triage in Zendesk
• Content delivery requests
• Data ingestion and implementation support
• Documentation in Confluence

Where this was posted

• Wellfound

  last seen 1h ago
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