Associate Customer Success Engineer - Commercial

About the role

LinkedIn job 4475528163, Associate Customer Success Engineer - Commercial at Cyera, remote US full-time, posted one week ago. Role: customer onboarding, technical platform guidance, training, consultative use cases, troubleshooting, executive/technical workshops, QBRs, adoption and retention. Required: associate degree or equivalent; CS bachelor preferred; strong project management; proven record of revenue growth/customer satisfaction/feature adoption/retention; SQL and scripting; APIs/web services; communication and ability to lead executive meetings/workshops. Travel 25-50% annually. Compen…

Requirements

• Associate degree or equivalent; CS bachelor preferred
• Project management
• Track record in customer success, growth, feature adoption and retention
• SQL and scripting
• APIs and web services
• Clear customer communication and technical workshops
• Travel 25-50%

What you'll do

• Technical customer onboarding and training
• Troubleshoot platform issues
• Design use cases aligned with customer goals
• Lead technical workshops and executive meetings
• Drive adoption, retention and customer outcomes
• Conduct quarterly business reviews

Where this was posted

• LinkedIn

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