Customer Service Advisor

About the role

4 x Customer Service Advisors, 6-month fixed-term, Luton, start 1 November, drinks industry. Up to £27,000. Hybrid after probation. Work location in person.

Requirements

• Previous customer service experience, preferably office-based
• Confident telephone manner and strong written communication
• Good Microsoft Office knowledge, Outlook and Excel
• Strong numerical skills
• Manage competing priorities under pressure

What you'll do

• Process sales and sample orders
• Handle calls and emails
• Manage complaints, credits, returns, invoice discrepancies
• Liaise with 3PL providers
• Maintain customer pricing in systems
• Produce Excel reports

Where this was posted

• Indeed

  last seen 56m ago
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