Director, Technology and Business Systems

About the role

Reporting to the General Manager, the Director, Technology and Business Systems plays a strategic role in advancing Corner Collection's technology environment, ensuring the reliability, security and performance of the systems that support its hotels, restaurants and corporate functions. Bilingual proficiency in French and English, including a strong understanding of technical English.

Requirements

• Approximately 10 years of experience in technology and business systems, or equivalent, including accountability for project delivery and operations in a multi-site environment
• Demonstrated experience in vendor management and leading technology projects
• Strong understanding of cloud and on-premises infrastructure, networks, SaaS applications, integrations, data, cybersecurity, IT service management and business continuity
• Ability to align teams and vendors and lead change through to adoption
• Asset: experience in hospitality, food service, retail or another service-oriented industry; familiarity with PMS, POS, CRM, payment systems, automation or AI
• Bilingual proficiency in French and English

What you'll do

• Define the technology roadmap and multi-year priorities
• Coach the internal systems resource and coordinate specialized partners
• Oversee cloud, on-premises, network, telecom and IT equipment
• Structure IT service management and service levels
• Govern business applications and integrations
• Manage technology risks and protect information and payment systems
• Ensure backups, disaster recovery and incident response are tested
• Deliver technology projects, migrations and integrations
• Manage budgets, licenses, contracts and vendors

Where this was posted

• LinkedIn

  last seen 2h ago
  View on LinkedIn