IT Operations Manager

About the role

Remote role with New York eligibility; requires 10+ years progressive IT and technical leadership, outsourced-provider management, broad cloud/network/M365/identity expertise; $115,000-$130,000 annual base.

Requirements

• At least 10 years progressive IT experience including operations, infrastructure, service delivery, and technical leadership
• Broad enterprise networking, cloud infrastructure, Microsoft 365, identity management and technology operations knowledge
• Demonstrated experience managing outsourced IT services, MSPs and vendors
• Incident management, service delivery, performance measurement and operational improvement
• Lead initiatives across teams without direct reporting authority
• Bachelor degree preferred; equivalent experience accepted

What you'll do

• Oversee networks, Wi-Fi, connectivity, servers, cloud and telecom across locations
• Oversee M365, identity management and IT management systems
• Manage provider relationships and provider performance
• Develop service standards/reporting and improve support processes

Where this was posted

• Hiring Cafe

  last seen 2h ago
  View on Hiring Cafe