IT/Support Operations Engineer (NY)

About the role

Hybrid NYC/SF, three days in person. Internal IT support, systems administration, onboarding, automation. Requirements explicitly include Mac administration at scale, Google Workspace, MDM/Kandji, Okta/SSO and Windows.

Requirements

• Strong working knowledge of Google Workspace, MDM such as Kandji, IdM/SSO such as Okta, and video conferencing
• Proven experience administering macOS at scale, with solid Windows knowledge
• Hands-on automation tools and demonstrated workflow improvement
• Excellent communication and organization

What you'll do

• Escalation support across Mac and Windows
• Provision/deprovision accounts and manage access
• Own employee onboarding
• Maintain office IT infrastructure and knowledge base
• Manage assets and vendors
• Automate IT operations
• Administer cloud-based services

Where this was posted

• hiringcafe

  last seen 3h ago
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