Remote Residential IT Support Contractor — U.S. Candidates Only

About the role

100% remote part-time contractor role supporting residential clients with everyday technology needs across Windows, macOS, iOS, and Android, with queued setup, installation, troubleshooting, and remote repair work.

Requirements

• U.S.-based contractor
• Residential or help desk technical support experience
• Strong Windows troubleshooting
• Comfortable supporting macOS, iOS, and Android
• Patient, professional communication with residential clients, including seniors
• Availability Monday–Friday between 10:00 AM and 6:00 PM Central Time
• Able to work independently in a remote environment

What you'll do

• Provide remote technology support to residential clients
• Support Windows resets, software installations, computer setup, troubleshooting, and other remote repair tasks
• Explain technology clearly and deliver a positive client experience
• Recommend relevant cybersecurity, protection, replacement computer, or upgrade options

Where this was posted

• Upwork

  last seen 4h ago
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