Customer Service Advisor - Remote

About the role

Remote customer service advisor handling inbound motor insurance FNOL calls, assessing and settling claims, evening/weekend/night shifts, 4-week paid training. Experience advantageous but not essential. No sponsorship offered.

Requirements

• Excellent communication and customer service skills
• Calm and empathetic with customers
• Attention to detail
• Organisation and time management
• Right to work in UK, no sponsorship
• Able to work Saturday or Sunday and bank holidays
• Prior customer service/contact centre/claims experience advantageous but not essential

What you'll do

• Handle inbound FNOL motor claims calls
• Assess and negotiate claim settlements
• Handle complaints
• Maintain claim records and update policyholders

Where this was posted

• Indeed

  last seen 54m ago
  View on Indeed