Customer Service Specialist - Aviva Travel Insurance - Work From Home

About the role

Work-from-home inbound travel insurance customer service for Aviva via Teleperformance, handling calls, medical screening and FCA regulated complaints. Fully flexible shifts 7 days.

Requirements

• Proficient in PC systems
• Comprehensive customer service experience
• Strong verbal and written communication
• Consistent typing speed
• Pass DBS, credit, sanctions, CIFAS checks and 2 year employment history
• Fully flexible shifts incl weekends

What you'll do

• Process travel insurance policies and upgrades
• Handle inbound calls
• Screen medical conditions
• Handle FCA regulated complaints

Where this was posted

• Hiring Cafe

  last seen 48m ago
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