Customer Service Representative (Mandarin Speaking)

About the role

In-house permanent TDCX Singapore position near Novena. Monday-Friday, fixed 8:00-17:30, excluding public holidays and weekends. Supports Mandarin-speaking customers. Basic salary with monthly KPI incentives; training up to four weeks.

Requirements

• Diploma or GCE N Level
• At least one year call centre experience
• Excellent written and verbal English and Mandarin

What you'll do

• Handle phone and email enquiries
• Resolve cases efficiently
• Manage escalations
• Improve workflow and customer experience

Where this was posted

• LinkedIn

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