Customer Service Representative (Mandarin Speaking)

About the role

Full-time customer service role in Bedok Chai Chee, Monday-Friday 8:00-17:30. Supports a Mandarin market and requires English plus the market language. Basic salary plus monthly KPI incentive. Training up to four weeks.

Requirements

• GCE O/A Level, Higher Nitec, or diploma
• 1-2 years contact centre or service industry experience preferred
• Excellent English and supporting-market language

What you'll do

• Handle public enquiries by phone, email, and correspondence
• Resolve enquiries promptly
• Manage escalations
• Provide customer service and process feedback
• Maintain quality standards

Where this was posted

• LinkedIn

  last seen 16h ago
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