Sales Engineer

About the role

Sales Engineer for Hatch AI customer service software; no years requirement stated and posting encourages applicants who do not meet every requirement. Hybrid in NYC. Role spans technical discovery, APIs, SQL, integration scoping, and implementation through go-live.

Requirements

• Hands-on comfort evaluating APIs and technical documentation
• Ability to determine integration feasibility and effort
• Enough SQL to analyze customer and integration data
• Strong communication across sales, customers, product, and engineering
• Own complex technical implementations through go-live

What you'll do

• Lead integration discovery and technical demos
• Scope CRM and API capabilities for sales opportunities
• Produce technical scopes and implementation blueprints
• Own technical customer onboarding through go-live
• Monitor integration health and provide customer feedback to product and engineering

Where this was posted

• LinkedIn

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