Officer - Customer Service (Boutique Sales)

About the role

Customer service officer on the Mercedes-Benz boutique sales portfolio. Provide merchandise guidance, drive boutique and eShop sales and promotions, handle enquiries, cashiering, inventory and reservation orders, and support customer experience. Requires GCE O Levels, preferably two years of retail service experience, good communication and strong customer service.

Requirements

• Minimum GCE O Levels
• Preferably 2 or more years of retail service experience
• Good communication skills and excellent customer service attitude

What you'll do

• Serve customers and advise on merchandise
• Manage promotions and sales for the boutique and eShop
• Respond to boutique and eShop enquiries
• Handle cashiering and maintain inventory records
• Manage reservations and update customers
• Conduct stock takes and support customer service and sales teams

Where this was posted

• LinkedIn

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